Category: health-and-safety
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De-escalation strategies
Strategies That Actually Work – And the Ones That Make Everything Worse Most workplaces treat de‑escalation like a soft skill. A “nice to have”. Something you learn in a 20‑minute online module and then magically apply in a crisis. But real de‑escalation is a risk control. It’s a critical skill. And when done well, it…
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Contradictions in Strategy
When Looking Good Replaces Being Good Organisations love a good strategy document. Bold targets. Inspiring statements. Posters with verbs like lead, engage, empower. A glossy PDF that says all the right things about people being “our greatest asset” and safety being “our number one priority”. And yet – walk into the real world of operations,…